A customer relations management solution designed specifically for OTAs, Sales CRM focuses on client communication automation for an all-around improved customer experience. Not only does it contribute to a more prompt and responsive service and greater customization of offered products, but it also increases efficiency of internal request processing, optimizes workload distribution and supports other business functions (such as marketing, HR, etc).
Direct Access To The Database
Easy Interface To Use
Increasing Overall Efficiency
Continuous Data Exchange
СREATE AND STORE
Сreate and store customer profiles (based on preferences, as well as request, communication, and order history)
Support tracking, evaluation and management of salesforce performance based on a range of pre-defined metrics
ACT AS A COMMAND
Act as a command control center for each sales agent offering all the tools and features necessary for customer interaction and request processing in one place
Personalized task lists for every sales agent
Bashboard view offering up-to-date information on order stats and performance
QuickSearch integration for a one-click itinerary search right from within Sales CRM
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