A customer relations management solution designed specifically for OTAs, Sales CRM focuses on client communication automation for an all-around improved customer experience. Not only does it contribute to a more prompt and responsive service and greater customization of offered products, but it also increases efficiency of internal request processing, optimizes workload distribution and supports other business functions (such as marketing, HR, etc).
Direct Access To The Database
Easy Interface To Use
Increasing Overall Efficiency
Continuous Data Exchange
Generate messages based on HTML templates (which can also be -translated into any language to reach your desired audience)
SUPPORT INSTANT VOICE
Support instant voice call request and notification transmissions within and for designated linked projects
RECEIVE AND PLACE
Receive and place voice calls through integrated outside services
ABILITY TO ACCESS
Ability to access all incoming and outgoing voice call recordings
ABILITY TO INTEGRATE
Ability to integrate with other projects via designated associated links with custom configurations for automatic requests and notifications
STATS BOARDS WITH
Stat boards with access to real time data on outside services status, incoming and outgoing emails, SMS messages and voice calls, as well as outgoing messages queues
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